1) Where to start

On the myAMDT start page you’ll find two relevant tiles:

  • Invite Colleagues – send an invitation to a colleague.
  • User Management – review users, change roles, and approve pending requests.ur MFA (phone/app or email), contact AMDT Support with proof of account ownership.

myAMDT home cards for My Licenses, Downloads, Knowledge Base, E-Academy, Support, Invite Colleagues, User Management.

Invite button highlighted on the Invite Colleagues tile.

Manage Permissions button highlighted on the User Management tile.

2) Invite a colleague

  1. Click Invite on the Invite Colleagues card.
  2. Fill in:
    • Email address of your colleague
    • Account (select the right customer account if you have more than one)
    • Role (e.g., Reader, Engineer, Account Admin). Use Permission Matrix to check capabilities before you send.
  3. Click Invite.

Invite a Colleague dialog with email field, account selector, role dropdown and Permission Matrix button.

Tip: Use company email addresses where possible and follow least-privilege: pick the lowest role that enables the work.

3) Understand roles and permissions

Use the in-page Permission Matrix to compare roles. It shows which actions each role can perform (view/download licenses, upload usage data, see/download releases, read KB, use chatbot/e-academy, view/create support tickets, invite/confirm/administrate users, etc.).

Table listing permissions vs. roles with checkmarks by capability.

General guidance:
Visitor: minimal visibility.Reader: view-oriented access across modules.Engineer: operational tasks (e.g., uploads, downloads, create tickets).Account Admin: full administration, including inviting and managing users.Always confirm the exact rights in the Permission Matrix.

4) Approve pending confirmations & manage users

Open User Management → Manage Permissions.

  • Administratable Users (left): existing users you can edit.
  • Pending Confirmations (right): requests awaiting your approval.

Two columns showing users with Edit buttons and a list of pending confirmations with a plus icon.

A) Approve or reject a pending request

  1. Click the + on a pending item.
  2. Choose the Permission level (use Permission Matrix if unsure).
  3. Click Approve or Reject.

Modal with permission level dropdown and Approve/Reject buttons

B) Change a user’s role or remove access

  1. Click Edit next to a user.
  2. In Assigned accounts, change the Role from the dropdown.
  3. (Optional) Click Delete to revoke access to that account.

Edit User page showing account row with role dropdown and Delete action

5) Typical flows

  • New teammate needs access: Use Invite Colleagues, pick the appropriate role, send invite. If your org uses approvals, finalize under Pending Confirmations.
  • Role needs to change (e.g., Reader → Engineer): Go to User Management → Edit, adjust the Role, save.
  • User left the project: Edit User → Delete access for the account.

6) Troubleshooting

  • Invite not received: Ask the colleague to check spam/junk; verify the email address; resend.
  • I can’t see User Management or Approve buttons: You likely aren’t an Account Admin. Ask an admin to grant the appropriate role.
  • I’m unsure which role to pick: Open the Permission Matrix and select the least-privilege role that enables the tasks.

7) Security & governance tips

  • Least privilege first. Elevate only when needed.
  • Use work email addresses for traceability.
  • Review access regularly—remove stale users or downgrade roles that are no longer required.
  • Keep audit evidence (who approved which access and when) per your internal policy.